Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 206-304-9849 or make an appointment online!
Excellent work on my breaks and a few other things I needed done. Highly recommend Easy Street Auto!
Great friendly team and very efficient and professional in accomplishing the job of my brakes and rotors on my Laramie pickup in a great timely fashion. Special thanks to Amanda for setting up the details as well as the two mechanics GM and Hector for their diligent work look forward to future services with Easy Street Auto !
Very friendly! The price was very reasonable and I would recommend their service to everyone. Do not hesitate to give them a call for your car issues. You won't be disappointed.
Very good service, friendly staff, will be my go to repair shop from now on.. happy to have found this shop.